Account Officer & Collection Specialist
Join KSP Nasari, a trusted name in financial services, as an Account Officer & Collection Specialist in Cirebon, Jawa Barat. In this dynamic role, you will play a crucial part in managing client accounts, ensuring timely repayments, and maintaining strong client relationships. Our office is located at Jl. Dipatiukur No. 123, Cirebon, Jawa Barat, 45111.
As an Account Officer & Collection Specialist at KSP Nasari, you will be responsible for managing client portfolios, ensuring timely repayments, and providing exceptional customer service. You will work closely with our loan officers, credit analysts, and collections team to achieve our financial goals. This role offers a unique opportunity to grow within a reputable financial institution and make a significant impact on our clients' financial well-being.
Daily, you will handle client inquiries, process loan applications, and monitor account statuses using our in-house CRM system. You will also conduct regular follow-ups with clients to ensure their financial obligations are met. With KSP Nasari's commitment to excellence, you will have the chance to develop your skills and contribute to the success of our growing organization.
📋 Tanggung Jawab Pekerjaan
- Manage client accounts and ensure timely repayments.
- Provide exceptional customer service and build strong client relationships.
- Conduct regular follow-ups with clients to monitor account statuses.
- Process loan applications and maintain accurate records using our CRM system.
- Collaborate with the collections team to recover overdue payments.
- Assist in the preparation of financial reports and analysis.
- Stay updated with industry trends and regulatory requirements.
- Participate in team meetings and contribute to the development of collection strategies.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum 2 years of experience in account management, collections, or a similar role.
- Strong communication and interpersonal skills.
- Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with CRM systems is a plus.
- Ability to work under pressure and meet deadlines.
- Knowledge of financial regulations and industry best practices.
- Willingness to travel to client locations as needed.
🛠️ Keahlian
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