Corporate Onboarding Officer - B2B Client Integration

Join PT Jasa Integritas Mandiri as a Corporate Onboarding Officer and play a pivotal role in streamlining the end-to-end onboarding process for our valued B2B clients. In this dynamic position, you will ensure seamless registration, verification, and service activation for new clients, leveraging our proprietary system to enhance client satisfaction and operational efficiency.

PT Jasa Integritas Mandiri is a leading provider of integrated business solutions in Jakarta Raya, with a strong reputation for innovation and client-centric services. As a Corporate Onboarding Officer, you will be part of a team dedicated to delivering exceptional service and driving business growth. In this role, you will work closely with cross-functional teams to ensure a smooth and efficient onboarding experience for our B2B clients.

📋 Tanggung Jawab Pekerjaan

• Manage the entire onboarding process for B2B clients, from initial registration to service activation.
• Verify client information and documents using our proprietary onboarding system.
• Coordinate with internal teams to ensure all necessary approvals and activations are completed.
• Provide exceptional customer service to new clients, addressing their queries and concerns promptly.
• Monitor and report on onboarding metrics to identify areas for improvement.
• Stay updated with industry trends and best practices in client onboarding.
• Collaborate with the marketing team to ensure a seamless transition from lead generation to client activation.
• Ensure compliance with all regulatory requirements during the onboarding process.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum 2 years of experience in client onboarding or a similar role in the B2B sector.
• Proficient in using our proprietary onboarding system and other relevant software tools.
• Strong communication and interpersonal skills to interact effectively with clients and internal teams.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Familiarity with B2B client onboarding processes and best practices.
• Knowledge of regulatory requirements in the B2B sector.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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