Senior Receptionist

PT Sakti Maju · 📍 Sanur, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 5.000.000 per month
PT Sakti Maju is seeking a highly skilled and professional Senior Receptionist to join our team in Sanur, Bali. As a Senior Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and a strong ability to handle various situations with professionalism and efficiency.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide them with a warm and friendly welcome.,Check guests in and out, and ensure that all necessary documentation is completed accurately and promptly.,Provide information about the hotel, its amenities, and the surrounding area to guests.,Handle guest inquiries and complaints, and escalate issues to the appropriate departments as needed.,Maintain a clean and organized reception area, and ensure that all necessary supplies are stocked and available.,Assist with the coordination of guest transportation, tours, and other arrangements.,Monitor and manage the reception area's front desk operations, including reservations, check-ins, and check-outs.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience as a Receptionist or similar role in the hospitality industry.,Strong communication and interpersonal skills, with the ability to handle difficult situations with professionalism and efficiency.,Fluent in English and Bahasa Indonesia, with the ability to communicate effectively with guests from various backgrounds.,Excellent organizational and multitasking skills, with the ability to manage multiple tasks and priorities simultaneously.,Proficient in using computer systems and software, including reservation systems and guest management software.,A friendly, approachable, and customer-focused attitude, with a strong commitment to providing exceptional guest service.,Ability to work well under pressure and in a fast-paced environment.,Valid ID and work permit (if applicable).

🛠️ Keahlian

Excellent communication skillsStrong interpersonal skillsProfessionalism and efficiencyOrganizational and multitasking skillsComputer proficiencyCustomer-focused attitudeAbility to work under pressure
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